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Earlier reports such as those found on the Defamer and other websites show that the giant publishing company, Random House, was ready to refund buyers of the new infamous book by Frey who was subsequently grilled on the Oprah Winfrey show. That would be a first in the industry.
"Random House will offer a refund to readers who bought James Frey's drug and alcohol memoir "A Million Little Pieces" directly from the publisher, a move believed to be unprecedented, after the author was accused of exaggerating his story.
"Readers calling Random House's customer service line to complain on Wednesday were told that if the book was bought directly from the publisher it could be returned for a full refund. Those who bought the book at a bookstore were told to try and return it to the store where it was bought.
Publishers Weekly Senior Editor Charlotte Abbott called the Random House refunds unprecedented, and said neither she nor her colleagues "had ever heard of something like this before."
According to MSNBC, all these reports are unfounded. So the publisher is not intending to refund buyers of the book. Owners of the Frey's memoir of alcohol and drugs will have to live with their books
Random House will not be offering a refund on James Frey’s controversial memoir “A Million Little Pieces.”
Here is The company's statement:
Contrary to erroneous published reports, Random House, Inc. is not offering a special refund on “A Million Little Pieces.” It has long been standard Random House Inc procedure to direct consumers who want a refund on any of the tens of thousands of books we publish back to their retail place of purchase, unless they purchased the book directly from us in which case we refund it. Yesterday we had 15 calls to our customer service line specific to “A Million Little Pieces” and fewer than that today.
This is not the end of the saga.
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